tekkabuzz aff Privacy Policy

This privacy policy applies to the tekkabuzz aff website and related services. When you open an account on our platform, use our services, or contact us in any way, you agree to the terms of this policy.

The purpose of this policy is to make clear to you what data we collect, why we collect it, and how that data is used, stored, and kept secure. tekkabuzz aff is committed to handling your personal information responsibly at all times.

Our platform is intended solely for individuals aged 21 or older. We do not knowingly collect any information from minors.

2.1 Information You Provide Directly

When you register an account on tekkabuzz aff or use our services, we may collect the following information:

• Full name, date of birth, and nationality
• Email address and mobile number
• Password provided by the user (stored in encrypted form)
• Mobile banking details for deposits and withdrawals (bKash, Nagad, Rocket, Upay)
• National ID card or passport details for identity verification

2.2 Automatically Collected Information

Some information is collected automatically while you use our platform:

• IP address and device type
• Browser type and operating system version
• Duration of site visits and navigation patterns
• Cookie and local storage data
• Gaming activity and transaction history

2.3 Information Received from Third Parties

For identity verification and fraud prevention, we sometimes verify information through trusted third-party services. This process is part of keeping your account secure.

tekkabuzz aff uses your information for the following specific purposes:

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal transactions
• Preventing fraud, money laundering, and other illegal activity
• Customer support and resolving complaints
• Improving your platform experience based on your preferences
• Sending relevant promotional information where applicable
• Ensuring platform security and technical functionality

We do not sell your information to any unauthorised third parties. However, the sharing of information with specific partners where necessary for service operations is explained below.

4.1 Authorised Third Parties

To operate our services, we work with certain trusted third parties, such as payment processors (bKash, Nagad, Rocket, Upay), identity verification agencies, and technology service providers. All such parties handle data under strict confidentiality agreements.

4.2 Legal Obligations

We may be required to provide information in response to a lawful request from a legal authority or a court order. In such cases, we provide only the minimum information requested.

4.3 Business Transfers

In the event of a business merger or acquisition, user data may be transferred to the new entity. In such cases, we will notify you in advance.

tekkabuzz aff uses industry-standard technical and organisational measures to protect your information:

• SSL/TLS encryption — on all data transmissions
• Passwords stored in encrypted hash format — never in plain text
• Restricted access controls — only authorised staff can access sensitive data
• Regular security reviews and technology updates
• Firewall and cyber-attack prevention systems

However, no transfer of data over the internet is entirely risk-free. We take every reasonable step to ensure security, but we cannot guarantee it absolutely.

Our platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience using the service.

6.1 Types of Cookies We Use

• Essential cookies: Required for login sessions and core functionality. Without these, the platform cannot work properly.
• Functional cookies: Remember your language preferences and settings.
• Analytics cookies: Help us analyse user behaviour to improve the platform.

6.2 Cookie Controls

You can control or delete cookies from your browser settings. Please note that disabling essential cookies may cause some services to not work correctly.

tekkabuzz aff retains your information according to the following policy:

• Data for active accounts is retained for as long as the account remains active
• After an account is closed, certain data may be retained for a specified period due to legal requirements
• Financial transaction records may need to be retained for an extended period
• Relevant data is deleted following an opt-out request from marketing communications

You have the following rights regarding your personal information:

8.1 Right to Access

You may request to see what information we hold about you. We will provide it within a reasonable time.

8.2 Right to Correction

If any of your information is incorrect, you may request a correction. Some details can also be updated yourself through your account settings.

8.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, we may be required to retain some data due to legal obligations.

8.4 Right to Opt Out of Marketing

If you no longer wish to receive promotional messages or emails, you may opt out at any time. Please contact our support team to do so.

tekkabuzz aff believes that protecting personal data is just as important as providing a safe gaming environment. Reading our responsible gaming guidelines will show you how we prioritise both player wellbeing and privacy.

We use data related to a player's gaming behaviour solely to improve our service and monitor risk. This data is never used for third-party advertising.

tekkabuzz aff is exclusively for individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21.

If we become aware that a minor has opened an account on our platform, we will immediately take steps to delete that account and all associated data.

tekkabuzz aff may update this privacy policy from time to time. If any significant changes are made, we will notify you via a notice on the platform or by email.

Continued use of the platform after changes have been made will be taken as your acceptance of the updated policy. It is therefore advisable to check this page regularly.

If you have any questions about this privacy policy, you can visit our FAQ section or contact our support team directly.

If you have any questions, complaints, or data-related requests regarding this privacy policy, please get in touch with us. Our support team is available 24/7 in both Bengali and English.